1. Acceptance of Terms
By accessing and using Krishna WebTel's software tools, services, and website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Krishna WebTel provides software tools and services designed for digital marketing agencies, including but not limited to:
- SEO Tools Suite for search engine optimization
- Helpdesk System for customer support management
- CRM Platform for customer relationship management
- Project Management tools for agency operations
- Automation Tools for workflow optimization
- LMS Platform for learning management
- Custom software development services
3. User Accounts and Registration
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate and current
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. License and Usage Rights
Subject to your compliance with these terms, Krishna WebTel grants you a limited, non-exclusive, non-transferable license to use our software tools for your business purposes. This license includes:
- Right to use the software for your digital marketing agency operations
- Access to updates and new features during your subscription period
- Technical support as outlined in your service agreement
You may not:
- Reverse engineer, decompile, or disassemble the software
- Distribute, sell, or sublicense the software to third parties
- Use the software for any illegal or unauthorized purpose
- Remove or modify any proprietary notices or labels
5. Payment Terms
Payment terms for our services are as follows:
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable unless otherwise specified
- Late payments may result in service suspension
- Price changes will be communicated with 30 days notice
- Custom development projects require separate agreements
6. Data and Privacy
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these terms by reference. We will:
- Protect your data with industry-standard security measures
- Not sell or share your personal information with third parties
- Comply with applicable data protection laws and regulations
- Provide you with access to your data upon request
7. Intellectual Property Rights
All intellectual property rights in our software, services, and content remain the exclusive property of Krishna WebTel. This includes:
- Software code, algorithms, and technical implementations
- Trademarks, logos, and brand elements
- Documentation, tutorials, and training materials
- Proprietary methodologies and processes
8. Prohibited Uses
You may not use our services for any of the following purposes:
- Any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
9. Service Availability
We strive to maintain high service availability, but we cannot guarantee uninterrupted access. We reserve the right to:
- Perform scheduled maintenance with advance notice
- Suspend services for security or technical reasons
- Modify or discontinue features with reasonable notice
- Implement updates and improvements
10. Limitation of Liability
To the maximum extent permitted by law, Krishna WebTel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
11. Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to our services will be discontinued
- You must cease all use of our software and services
- We will provide you with a reasonable opportunity to export your data
- Certain provisions of this agreement will survive termination
12. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- In-app notifications within our software
Continued use of our services after changes constitutes acceptance of the modified terms.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Last Updated: December 2024